Change management represents a domain of principles and practices that enable stakeholders of change to adopt the mindsets, behaviours and capabilities required for that change to deliver full business value. It focuses on people.

The Change Practice Framework

At the centre of all change is people. It is why our profession exists. Change Managers continuously adapt and plan their activities throughout the change lifecycle as they focus on different practice dimensions and associated outputs. These practice dimensions are represented as Define, Analyse, Co-design and Align and Refine.

By its very nature, change is not linear in its execution, and change outputs and activities are continuously revisited throughout the change process. Underpinning all practice dimensions are three applied knowledge areas required of an effective change manager. These are change management context, organisational context, and human dynamics.